You can, walk-ins are always welcome. However, we do reach full capacity during peak periods (Saturdays, Sundays and holidays) so it is recommended to do an online booking if you are planning on visiting during these days. Tickets sold online are non-refundable and non-transferrable.
Multipass and student rates are not available for online reservations, as these are special discounted prices. For the latter case, we will also need to verify that you hold a valid student pass to be eligible for the student rates.
We’re afraid we do not take reservations over the phone.
Yes, you can; please give us a call and quote us your Sales ID number on the receipt. A successful change in timing is however subject to the availability of slots in the preferred jump hour.
All advance online reservations need to be paid at the time of booking. If you are unable to do this online, you can pay over the counter upon arrival (we do not accept NETS). This means that you are not booking in advance and may run the risk of missing out on your preferred jump time, especially during our peak periods.