You can assign another person to collect on your behalf, otherwise delivery will cost $10 for a set of 20 invites.
What is the maximum capacity in the park?
We recommend 70 jumpers per session but depending on your total number of participants, it is possible to accommodate more than 70.
For events with 70 or more participants, it would be considered an exclusive event and the park will be closed off to public jumpers. However, if there are less than 70 jumpers, the public will be allowed to enter the park during the event timing.
What if more or fewer participants turned up than expected?
We will charge according to the confirmed number of participants 4 days prior to the event.
Do I have to set up and clean up the event room before and after the party?
You don’t have to worry about either – just indicate a decoration theme of your choice on the party booking form (which can be provided upon request), and our staff will set the room up for you.
However, please note that neither Katapult nor our food caterers provide food takeaway equipment, so please bring your own plastic containers if you foresee having leftovers.
Are there any decoration items I should refrain from bringing?
Please do not bring piñatas, confetti, sparklers, or trick candles.
Can I bring my own food items to the party?
Yes, you can bring your own food items or cater for the party. However, catering from external vendors and F&B not provided by Katapult will need to be cleared within 30 mins from the end of the party. If you would like us to arrange your catering instead, we have a catering arrangement with Taste Garden, a halal restaurant located in ORTO, and will make an order for you.
What if more or fewer children turn up for the party than expected?
Please note that the birthday packages assume a minimum number of 15 jumpers, including the birthday child; we’re afraid we cannot make any refunds if fewer than 15 jumpers turn up.
If the guest list includes more than 15 child jumpers, the additional jumpers will be charged separately at $30 (weekday) or $35 (weekend) per person, and will also receive the complimentary Katapult souvenir, balloon and grip socks.
Can parents join their children on the trampolines?
Yes, they can. Parent jumpers will be charged the standard weekday or weekend rates ($15 or $19 respectively). They will also have to purchase grip socks at $3 if they do not already have their own.
The host parents should indicate on the booking form whether they would like the costs of these additional jumpers to be charged to them, or to the respective parents. The event coordinator will keep track of and clarify the total number of jumpers at the end of the party, before payment of the balance amount.
Do parents have to stay for the 2-hour duration of the party?
The host parents (the parents of the birthday child) must be present for the duration of the party. We also request that one other adult stay for the party to maintain a 5:1 child:parent ratio.
Can I extend the duration of the jump?
Yes, you can. But please note that extending the jump time will also mean that you will have to rent the party room for another 30 mins or 1 hour so as to have sufficient time for your food and cake cutting.